1. Information We collect

We collect information to provide you with a seamless experience and improve our services. Here’s what we collect:

• Personal Information: Your name, email address, phone number, date of birth, gender, address, and profile picture (if provided) when you create an account or update your profile.

• Health and Medical Data: Details you enter or upload, such as calorie intake, water intake, exercise records, medical documents (e.g., lab results, prescriptions), and medication information.

• Device and Usage Data: Information like your device type, operating system, IP address, location (if enabled), and app usage patterns, collected automatically as you use the app.

2. How We Use Your Information

We use your data to deliver and enhance the Health ID App experience, including:

• Tracking your calorie intake, water intake, and exercise to help you monitor your health goals.

• Managing your medical documents and medications for easy access and organization.

• Enabling you to share your health profile with doctors, hospitals, or other healthcare providers (with your permission).

• Preparing for future features, like telehealth calls, to connect you with healthcare professionals.

• Improving the app through analytics, troubleshooting, and performance optimization.

• Sending you updates, notifications, or support messages (you can opt out of non-essential communications).
  

3. How We Share Your Information

We only share your information under specific conditions:

• With Healthcare Providers: You can choose to share your health profile or documents with hospitals, doctors, or other providers. This requires your explicit consent, which you can manage or revoke in the app settings. Once shared, their use of your data is governed by their privacy policies.

• With Service Providers: We work with trusted third parties (e.g., cloud storage or analytics providers) to operate the app. They are bound by strict confidentiality agreements and cannot use your data for other purposes.
  

• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or to protect the safety of users or the public.

We do not sell your personal or health information to anyone.

4. Your Choices and Rights

You have control over your data:

• Access and Update: View or edit your information through your account settings.

• Delete: Request deletion of your account and data by contacting us (see Section 8). Note that some data may be retained if required by law or for legitimate purposes (e.g., backups).

• Sharing Consent: Decide who can access your health profile and revoke access anytime.

• Notifications: Opt out of non-essential emails or push notifications in the app.

5. Security Measures

We take your privacy seriously and use industry-standard safeguards, including:

• Encryption of your data during transmission and storage.

• Secure servers to protect your information from unauthorized access.

• Regular security updates to address potential risks.

In the unlikely event of a data breach, we will notify affected users promptly and take steps to mitigate any harm, as required by applicable laws.

6. Future Features: Telehealth

As we develop telehealth capabilities, additional data (e.g., call logs or consultation notes) may be collected. We’ll update this policy and seek your consent before introducing these features to ensure you’re informed.

7. Changes to This Policy

We may update this Privacy Policy as our app evolves. If significant changes occur (e.g., new data uses or sharing practices), we’ll notify you via email or in-app alerts. The latest version will always be available in the app, with the effective date noted above.

8. Contact Us

Have questions or concerns? Reach out to us at:

• Email: info@eonn.org